Tuesday, 18 November 2008

Consumers Revenge Had A Bad Experience? Tell Us

Consumer Complaints

Have you used a website or company offering a service or product? Only to be let down by their false promises or terrible customer service. There are some rotten companys out there who's moto is,  take the money and run! Well, here is your chance to get some Consumer Revenge. Tell us all about your experience below. Hopefully this will expose the bad and warn others to steer clear.

18 comments:

DO NOT USE CHEMISTDIRECT.CO.UK said...

Do not buy anything from chemistdirect. My order for some hayefever tablets took six weeks to arrive, and when it finally turned up the tablets were out of date.

Im trying to contact the non existant customer services to get my money back.

I would never have any dealings with this company again. Worst company you will ever deal with.

Steven Bryant said...

Can anyone shed some light on this?

There are 3 wholesale websites..121wholesale. 123 wholesale. and 100wholesale. On each one they are bad mouthing the other ones saying Do not use them - they are conmen ripping us off, trying to copy our website and products.....But each site says the same thing about each other .. so which one do you trust?


Has anyone dealt with any of the wholesale companys mentioned? Any help much appreciated. Thanks.

connor said...

lol that sounds funny steven. I bet they are all losing business because of that/

connor said...

Forgot to say. No i havent used any of those wholesale sites. never heard of them infact.

Motto said...

Chemistdirect are a total joke. A nightmare to deal with. Ordered from them once, never again!

They didn't even dispatch my items after 8 days of me waiting. Every item was in stock too. I had to cancel my order and fight for a refund.

The prices on some medicines are quite cheap, but save yourself the bother and pay the extra from a good company with fast delivery a good track record. chemistdirects "fast delivery" does not happen. They don't even let you know if the items you have ordered are out of stock.

Chemistdirect Diabolical Service said...

I wanted to share my experience with chemist direct. I came accross this site too late. I had already been through the whole process of dealing with chemist direct. Why didnt i check up on their reputation before i placed an order!!!!!! Theres a few reasons..The site is very nice and professional, and the "free fast delivery" banner looked attractive!

Ok, i am a seller on eBay. I recently bought some shavers to sell on ebay. After getting the shavers i seen they did not come with a 1 amp shaver adapter. So i needed to buy some, 40 to be exact.

So i done a search on google for them to see what i could find. That's when i came accross chemist direct. They were selling these shaver adaptors for about 0.60p each, so i though "thats a decent price" i'll buy them. So i bought some batterys as well to make the order just over £40, so i could take advantage of the "free Fast Delivery"!

The order was then complete. A few days went by and i checked their website to see what was happening with my order. I expected to actually have my items in my hand by now. Checking the website, my order was still "Being Processed"!! I thought that was odd, but i left it a few days anyway. Checked again and it was still the same!

I then emailed them and got no response at all. I then emailed them a few more times - still no reply! Total silence and order sTILL being processed..

I phoned them up and spoke to customer services. They were totally pathetic. Did not know what was wrong with my order as all the items were in stock.."I can only apologise" she kept on saying. " i will have to check over at the warehouse" she said. She promised to ring me back but never did. I rang again, this time i seriously wanted to know what was going on, customer services said they would look into it straight away and said they would email me with an hour and it would be sorted. They never did email, or contact me at all for that matter.

So i rang them back the next day and demanded they look into this while i waited on the phone. After 15 minutes of waiting she came back and said they cant find the shaver adaptors!! They are lost somewhere in the warehouse.......

I told them to cancel the order there and then. I have waited 10 days for nothing. No apology or no explanation. Chemistdirect should be banned from trading.

The worst service you will ever encounter. Customer service = Clueless.

Do not use this company. They are extremely unorganised. You will be sorry if you use them. I WAS.

They dont care about their customers at all. You are just left in the dark. and you have to do all the chasing.

chemistdirect.co.uk - a strict NO NO.

Teresa said...

Chemistdirect operate under the name directchemist as well dont they?

Trublue said...

I have even read on another website that chemsit direct have not given some customers refunds for 6 months. Despite them canceling their orders. Many many complaints about this company on the internet. checkout the ciao website for more.

Consumers need more rights said...

Click the link to see loads more unhappy customers of chemistdirect.

Yeah Old Skool said...

They had me over to the value of £80. Nice to see them getting named and shamed.

Chemist Direct Are Robbers

Consumers Need More Rights said...

Visit this link to read even more complaints about chemistdirect. They really need to clean up their act.

The reason why im posting these links here is that I myself have been the victim of their lies and lack of energy to fulfil orders or answer emails, phonecalls, or anything else for that matter.

Susan said...

Wow. A big number of unhappy customers are reporting chemistdirect to the Trading Standards. Im sure this will kick them into gear. Perhaps this will be too late.

Anonymous said...

chemistdirect are a joke! they dont give a toss about customers. the guy who runs it received an award!! Thats beyond a joke. He should be taken out of business not given rewards. FFS

LeO said...

Thats the one good thing about ebay - you can leave FEEDBACK. You cant do that when buying from a website as they only put the customers that were extremely happy with the service on the site.

I know there are websites and forums you can post a review, but who really checks them out before buying from a website, not me if im honest. You only do start checking out reviews before buying after you've had your fingers burnt!

tolly said...

They need to be banned from trading online. way to many complaints for chemistdirect to carry on as normal. We need more action on companys like these. its a disgrace

Cash 4 Gold Ripped Me Off! said...

Cash 4 Gold ripped me off. I sent them a gold 18CT ring which weighed around 5 grams and they sent me a cheque for £24!

Ripoffs

andy said...

you have to be very careful when dealing with cash for your gold companys. most will give you less than a quarter of the real value of your gold..Even scrap gold. They will even be as cheeky to sometimes tell you(if you send a quantity of mixed scrap gold) that most of it was gold plated or other metals..These companys will try and get away with what they can with you. You would be best selling your unwanted gold to a pawnbroker, or even auctioning it on eBay. Dont send your gold to these companys to get a fraction of the real price to make them richer.

esources spam emails said...

This is a complaint about esources.com and co.uk spam emails. I signed up a few years ago, but have never used the site to buy or source anything. For months now they have been sending me spam emails. I have gone through the "unsubscribe to the emailing list and close my account" over 10 times! And still, everyday without fail there are emails in my inbox from esources. They just wont stop..I have even sent them 2 personal emails just asking them to stop, with no reply..JUST MORE EMAIL SPAM!" ARRGGHH